Posts Tagged ‘phone skills’

Phone Tips To Get Things Done – Professional Phone Skills

It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it’s true nevertheless.

Within 60 seconds, people will make assumptions about one’s education, background, ability and personality based on their voice alone. Read more…

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